Privacy Policy

At MarketFlow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.

Last updated: November 2025

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you express interest in obtaining information about our services, participate in activities on our website, or contact us. This information may include:

  • Name and contact details (email address, phone number)
  • Communication preferences and feedback
  • Any other information you choose to provide in forms or correspondence

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities. This may include:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website and search terms used
  • Cookies and similar tracking technologies

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific purposes
  • Legitimate Interests: To operate and improve our website and services
  • Contractual Necessity: To fulfill our obligations when providing services
  • Legal Obligation: To comply with applicable laws and regulations

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are typically retained for two years unless you request earlier deletion. Analytics data is anonymized after six months.

How We Use Your Information

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • SSL encryption for data transmission
  • Secure server infrastructure with regular security updates
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and vulnerability testing

Data Storage and Encryption

Your personal data is stored on secure servers with encryption both in transit and at rest. We use industry-standard protocols to ensure data integrity and confidentiality throughout the storage lifecycle.

Access Controls and Monitoring

We maintain strict access controls ensuring that only authorized personnel with legitimate business needs can access personal data. All access is logged and monitored for suspicious activity.

Breach Notification Procedures

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by applicable data protection regulations. We maintain an incident response plan to address security breaches promptly and effectively.

Your Privacy Rights

Right to Access Personal Data

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification and Erasure

You can request that we correct inaccurate personal data or delete your personal data when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object to Processing

You have the right to object to our processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

How to Exercise These Rights

To exercise any of these rights, please contact us using the information provided above. We will respond to your request within 30 days. You may also lodge a complaint with your local data protection authority if you believe your rights have been violated.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Additional Information